Mossy of Picayune

From the initial contact, a great straight forward deal given to us by Amanda, the welcoming at the door and step by step help guidance and support by Carol through the purchase. Greeting and help by Sara and finance with Jeff. We have never had a deal that was as smooth and as easy as this one. The next day we got a follow-up call by Carol who has just been amazing. We will refer all our friends. Please note we drove from another state and will do it again for the same experience!

I purchased a 2024 Corvette from Mossy in Picayune. Honestly, the purchase was easy. In and out in under an hour. My negative comments are based on the dealership forcing me to buy the window etching and “paint protection”. Luckily it was under $800 for both. But sadly the dealership wouldn’t remove the charge. Even though no such “protection” was applied to the paint. The car still had water spots and tape residue from delivery. Not complaining about the cleanliness, because I’d rather detail her myself, but I saw it as proof that no coating was applied to my car. Even though I was charged for it. The staff was very friendly at the dealership. I hope it is understood that I’m overall satisfied with my customer service. I’m just aggravated by needless mark ups forced by any dealer. And I’ll leave poor feedback every time.

Excellent and friendly staff. I have bought my last two vehicles from a large dealership in Slidell who made the process feel like an all day many hour interrogation where at the end you get life instead of death. You lose either way. Mossy was the complete opposite. Rode in and a couple hours later left with my brand new 2024 Silverado 2500 HD. Couldn’t be more pleased with the staff there. Thanks Mossy. I know where I’ll be getting my future vehicles from.

I had a fantastic experience at Mossy of Picayune! Joey and the sales team were friendly, knowledgeable, and went above and beyond to make sure I found the right vehicle for my needs. The financing process was smooth and easy, and I never felt pressured to make a decision. I would definitely recommend this dealership to anyone in the market for a new car.

I was referred to Mossy of Picayune for a floor heat/AC issue on my 2005 GMC Envoy, referred specifically to Mr. Jeff Smith. I am from out of state and needed my heater working for my long trip back home. He reviewed my issue, scheduled me for the next morning Thursday, mind you this is a week before Thanksgiving and they were busy. Arrived at 8am, I was out by 11:30 am, thankfully just a fuse issue and problem resolved. Major thanks to Mr. Jeff and the techs. The friendly service and hustle these folks did was amazing. Don't hesitate to come here for their service.

I took my car in for it’s first free oil change & maintenance . It wasn’t finished until over 5 hours later ! I have very low mileage on the car ( under 3000). Only took it in because I got a message on the dash that I needed oil change. When I asked how long it would take I was told it would be about 1 1/2 hrs. I called several times & was told it wouldn’t be much longer.& then was told they are doing the recall. I knew nothing about a recall, never was notified of one. Thought I was just getting an oil change . Why on earth would it take that long ? Very frustrated! I did have things planned for the afternoon but they had to be canceled. Good thing I didn’t have to pick up my grandchild from school that day.. To top it off they didn’t do the free car wash . Wonder what else they didn’t do? I was asked if I was waiting when I dropped it off, what if I had stayed & had to sit there for 5 hours ?! Very disappointed ! I much preferred Nissan’s service. I may be retired but my time is still important. Probably will go elsewhere for oil change from now on.

I want to thank the mossy team for the most pleasant dealership experience. I have purchased 3 trucks from them and they are by far the superior dealership to work with. No pushy sales team. They understand it’s your vehicle and don’t try to push you into some thing other than what you want. Mr. Harvey has been a big part of these 3 deals I have made. I will not look past this dealership for future needs. Thank you Mossy Team. This is for the service department as well. Jeff and Pat are very helpful and knowledgeable